Project: Pulllist
I worked on boosting operations for CIA, a hip comic book seller. My focus was on alleviating last-minute stress for customers eager to snag popular collectible comics.
I revamped the ordering and pickup process, adding a touch of flair by implementing a time limit for pickups and addressing unexpected subscription opt-outs.
The ultimate goal? Upward spikes in customer satisfaction, operational smoothness, and downward trends in financial hurdles! 🚀✨
Service provided
UX Design
UI Design
Research
Prototype
![](https://assets.zyrosite.com/cdn-cgi/image/format=auto,w=503,h=544,fit=crop/YD08XyLwqKfqnxo3/form-mePLXNob7JCKXMnZ.png)
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![](https://assets.zyrosite.com/cdn-cgi/image/format=auto,w=606,h=541,fit=crop/YD08XyLwqKfqnxo3/prototype-v0.5-mjE2blG0zoi3Vqvk.png)
![](https://assets.zyrosite.com/cdn-cgi/image/format=auto,w=328,h=300,fit=crop/YD08XyLwqKfqnxo3/prototype-v0.5-mjE2blG0zoi3Vqvk.png)
Prototype V0.5
Figma project
Prototype V4.0
![](https://assets.zyrosite.com/cdn-cgi/image/format=auto,w=1224,h=509,fit=crop/YD08XyLwqKfqnxo3/mock-up-mv0jQo2rgyHWa5g5.png)
![](https://assets.zyrosite.com/cdn-cgi/image/format=auto,w=328,h=332,fit=crop/YD08XyLwqKfqnxo3/mock-up-mv0jQo2rgyHWa5g5.png)
![](https://assets.zyrosite.com/cdn-cgi/image/format=auto,w=400,h=320,fit=crop/YD08XyLwqKfqnxo3/user-journey-Aq2Bb3QN68FDQgqW.png)
![](https://assets.zyrosite.com/cdn-cgi/image/format=auto,w=328,h=277,fit=crop/YD08XyLwqKfqnxo3/user-journey-Aq2Bb3QN68FDQgqW.png)
![](https://assets.zyrosite.com/cdn-cgi/image/format=auto,w=400,h=320,fit=crop/YD08XyLwqKfqnxo3/customer-journey-YNqJb1oNyVt21xl6.png)
![](https://assets.zyrosite.com/cdn-cgi/image/format=auto,w=328,h=270,fit=crop/YD08XyLwqKfqnxo3/customer-journey-YNqJb1oNyVt21xl6.png)
![](https://assets.zyrosite.com/cdn-cgi/image/format=auto,w=1224,h=560,fit=crop/YD08XyLwqKfqnxo3/personas-mp8nbZo7wwc0Weae.png)
![](https://assets.zyrosite.com/cdn-cgi/image/format=auto,w=328,h=320,fit=crop/YD08XyLwqKfqnxo3/personas-mp8nbZo7wwc0Weae.png)
![](https://assets.zyrosite.com/cdn-cgi/image/format=auto,w=400,h=203,fit=crop/YD08XyLwqKfqnxo3/user-story-map-A1aK9Elrevi4v7e9.png)
![](https://assets.zyrosite.com/cdn-cgi/image/format=auto,w=328,h=166,fit=crop/YD08XyLwqKfqnxo3/user-story-map-A1aK9Elrevi4v7e9.png)
User Research